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Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee.Dec 11, 2021 ... XfinityRay · Select Settings in the main menu, then Closed Captions. · Select the style of closed captions.Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow.To adjust the way the captions appear: Select the Windows logo key > Settings > Ease of Access. Under the section Hearing, select Closed captions. Use the dropdown settings to change how closed captions appear: Change caption font. Caption color: Change the color of the text, the background, or the caption window.Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, the Xfinity X1 allows you to control some closed captions by changing text size, the color, spacing and style.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - …Certain apps, like Netflix or HBO Max, have their own settings when it comes to using closed captions. This means that if you have already turned them on in the TV menu, they will also have to be turned on in the respective app menu if you wish to use them. The same applies to Consoles and Set Top Boxes. The settings on the TV menu will not ...Turn on your TV. Go to a popular channel. Press the C.CAPT. button on your TV. When you see the “CAPT 1” sign on your screen, meaning that closed captioning is on. Now, if you want to turn off ...Thank you for sharing that information and the link @andyross! That is a great resource on how to enable Closed Captioning on your X1 TV box. @jak76, we have a small, medium, and large settings to adjust the text size of the Closed Captioning on screen (which can be adjusted by hitting the Xfinity button on your remote and going to …Step 3. Press the “CC” button once more while the “Closed Caption” box remains on the screen. The different closed caption options for that television appear on the screen. Advertisement.Click the CC icon or select the Setting ( gear icon) button. Select the Captions option. Choose a CC track from the list. Click on the Options to adjust how closed captions appear on your screen. As with the phone, just repeat the above to turn off closed captions if you no longer need them on the web.Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream...How to turn off closed captionStep 3. Press the “CC” button once more while the “Closed Caption” box remains on the screen. The different closed caption options for that television appear on the screen. Advertisement.Turn on your TV. Go to a popular channel. Press the C.CAPT. button on your TV. When you see the “CAPT 1” sign on your screen, meaning that closed captioning is on. Now, if you want to turn off ...CCJessie1. @edwardp. Thank you for posting your Peacock question here. While watching a program that has closed captions enabled, hit the OK button on your Xfinity remote to pause it. Then, scroll to the left text bubble icon and select/click None. Please allow 30 seconds for the subtitles to turn off.To turn the subtitles or closed captioning on or off on your Peacock iPhone app, make sure to follow the steps below: Open the Peacock app and click on a show or movie to watch it. Using your finger, gently pull up to see the playback options at the bottom. Click on the icon named “text bubble,” which is, in this case, the subtitles button.Phone or tablet Computer TV device. To change subtitles, closed captions, or audio: Start watching something and then pause playback. Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off.Here’s how it works: When the video on Peacock TV starts playing, press the Menu button on the remote. When the video playback options appear, navigate with the remote to Subtitles. Choose the ...While watching full-screen video, press the down arrow on your Xfinity remote. The transport bar will pop up on the lower third of the screen. Press the left arrow twice to highlight the audio description on/off option on the screen (the audio description logo). Press OK to turn audio description on or off.In today’s digital age, closed caption services have become increasingly important in enhancing accessibility and inclusivity for individuals with hearing impairments. Closed capti...How to turn off closed captionJul 15, 2021 · While watching a streaming movie, etc., press the select button on remote. You will see a command line under picture. Select the CC icon to turn "On" or "Off" for closed captioning. Comcast Corp (NASDAQ:CMCSA) CEO Brian Roberts is known for lining up a huge deal every five years.  The company's last si... Indices Commodities Currencies ...

1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. …Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ...Closed captioning inquiries . Setting up and adjusting captions, subtitles, and audio language . You can set up captions and subtitles, as well as change audio language, where available on all supported devices by following these steps: While watching a video, open the settings menu by selecting the keyboard icon

When the video starts playing, if you are on a desktop, click the "CC" icon at the bottom of the video. This will turn on the captions. If you are on a mobile device, then at the top of the video, tap "CC" to enable closed captions. To disable the captions, simply tap the "CC" icon again. And that's it.Using your Comcast remote, click on the “Menu” button on the remote control. This will bring up the settings menu on the screen. Step 2: Navigate to the Closed Captioning settings. Using the arrows on your remote control, navigate to the “Closed Captioning” option. This option may also be called “CC” or “Subtitle.”. Step 3: Turn ...…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. We use Cookies to optimize and analyze your experienc. Possible cause: Open Settings from the Xfinity home screen. Get down to Accessibility Settings. You.